Step 1/3: Personalize/reset your password

To help us verify your identity, please enter your login, date of birth and phone number.

A. Login

Enter you login sent by SMS. Example of an sms with the login above:

B. Birth date

Enter your birth date (example 01/07/1988).

C. Phone number

Enter you phone number, by choosing first the

  • French flag, if you have a French phone number
  • Luxembourguish flag, if you have a Luxembourguish phone number
  • German flag, if you have a German phone number
  • Portuguese flag, if you have a Portuguese phone number

The flag = The international telephone code